All Switch Inc.

rates
carriers
voip
benefits

Applications
Platform Options
Administration
Software Features
Product Features
Database Features

Applications

• Tandem Switching
• Calling Card Services
• 1+Resale
• Prepaid Services (Debit Card, 800, Cellular, etc.)
• TDM and/or VoIP Services
• ISDN, SS7, C7, SIP, H.323
• International Gateway
• International Callback, SMS, DID or Web Trigger

Platform Options

• Switch: Dialogic 80 T-1’s per chassis, up to 30 chassis
• Servers: Dell or Sun
• Operating System: Windows 2003, UNIX- Solaris 10
• TDM Interfaces: T-1, E-1, CAS, SS7, C7, ISDN, MF-R2
• VoIP Interfaces, Dialogic IPN2 cards or Voip routers
• VoIP Protocols: SIP, H.323 (Optional)
• Scalability: 4 to 80 T-1/E-1 Spans per Node
• Multi-Node Networking: Up to 20 Dialogic Nodes or >38,600 Ports
• Redundancy: Fault-Tolerant Platform with SQL Transaction Processing to Stand-by Platform

Administration

• Real-time Call Rating, Routing and CDR
• Flexible Rating & Tariffing
• Web-based Administration
• Database Partitioning
• Comprehensive Reports Package
• 8.2.x Cantata software, 8.2x Switch Kit

Software Features

• Automatic Account Recharge Options
• Automatically recharges at:

Exhaustion of credit
At threshold of minimal credit available
Route to credit card recharge prompt
On specific day of month.

• Switch Partitioning - allow customers to manage a portion of the switch
• Custom Branded Prompts Based Upon DNIS or 800 number
• Prepaid Calling Card
• Prepaid Cellular Card (Authorization from ESN or MIN #)
• Activate Accounts Remotely via 800 IVR Applications or the Web.
• Can activate batches, groups or individual accounts.
• Routing of Inbound Callers to IVR
• Trial Period - Set trial period in minutes of account usage

Product Features

• Authorization Code and/or PIN Number
• Automatic Authorization from ANI
• Speed Dial
• Chain Calling
• Credit Alert Upon Approaching Credit Limit (90,60,30 sec)
• Credit Available at the Start of Each Call
• International Call Origination (ITFS)
• International Toll Free Service allows origination of calling card calls from international companies.
• Master Accounts
• Multiple Languages Supported
• Multiple Simultaneous Calls from a Single Authorization Code Number
• Minimum amount needed to place call
• Verbal Notification of Card Expiration Date
• 800 Translation
• IVR Account Administration
• Call Credits
• Call Siphoning/Transfer Balances
• Access Restrictions
• Amount of Credits per CSR Agent
• Auditing of Activity
• Account History

Database Features

• Automatic Export of Call Data Records (CDRs)
• Database Redundancy
• International Call-Back to Fixed Number
• International Call-Back to Flexible Number
• Oracle or SQL versions
• Management Tools
• Call Control Supervisor
• Capture every call and status of each call
• Auditing of Activity
• Load Adjustments from External Customer Care Systems
• Programmable ring-no-answer limitations
• Programmable stages and strings on out-bound dialing
• Spreadsheet import of rate plans, rate structures, routing tables and tax tables
• Import rate plans (ASCII), routing tables, zone tables, and tax tables from an external spreadsheet applications, such as Microsoft Cantata. Allows the ease of spreadsheet manipulation when building rate plans.